Hi Deborah,
Please see if uninstalling PhoneLink helps.
Open the Start menu, type "PowerShell", right-click on the result, and select "Run as administrator". Confirm in the User Account Control (UAC) dialog if it appears.
In the PowerShell admin window, run this command:
get-appxpackage -allusers Microsoft.YourPhone | remove-appxpackage -allusers
This uninstalls Phone Link.
Note:
If you can't carry out the above steps in normal mode, try from Safe mode.