Outlook has disappeared off my laptop and I cant get it back

Question

Outlook has disappeared off my laptop and I cant get it back

Simmone A 5

Outlook that was installed on my computer has vanished. How do I get it back?

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

Sally Allen 0 Reputation points

2026-08-31T17:19:23.6633333+00:00

I tried typing Outlook into windows box but all I get is an egg timer! Why does this keep happening? This must be about the 6th time in the last 12 months it has happened! It is not just Googlemail but my business accounts as well and to say it is inconvenient is an understatement!!
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator

2026-08-31T18:31:18.1266667+00:00

I tried typing Outlook into windows box but all I get is an egg timer! Why does this keep happening? This must be about the 6th time in the last 12 months it has happened! It is not just Googlemail but my business accounts as well and to say it is inconvenient is an understatement!!

@Sally Allen

Which version of Outlook are you running? Normally, you shouldn't lose Outlook like that.

Which operating system do you have?

2 answers

Sally Allen 0 Reputation points

2026-08-31T17:19:23.6633333+00:00

I tried typing Outlook into windows box but all I get is an egg timer! Why does this keep happening? This must be about the 6th time in the last 12 months it has happened! It is not just Googlemail but my business accounts as well and to say it is inconvenient is an understatement!!
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator

2026-08-31T18:31:18.1266667+00:00

I tried typing Outlook into windows box but all I get is an egg timer! Why does this keep happening? This must be about the 6th time in the last 12 months it has happened! It is not just Googlemail but my business accounts as well and to say it is inconvenient is an understatement!!

@Sally Allen

Which version of Outlook are you running? Normally, you shouldn't lose Outlook like that.

Which operating system do you have?

Answer 1

Hi there, this is Marc. Thanks for reaching out to the community.

If Outlook has disappeared from your laptop, first search for it by pressing the Windows key and typing “Outlook” if it appears, just pin it back to Start or the taskbar. If not, open another Office app like Word or Excel and check under File > Account to confirm Outlook is part of your subscription. If it’s missing, reinstall Office apps (including Outlook) from the Microsoft 365 Install page (https://www.office.com/myaccount) after signing in with your account. If Outlook is installed but not opening, run a Quick Repair via Settings > Apps > Installed apps > Microsoft 365 > Modify. If these steps don’t resolve it, let me know your Windows and Office versions so I can give more tailored steps.

Best regards,

Answer 2

Michael Tiger 0

Good day

I am unable to open the Outlook app on my desktop computer - is this due to the global Outlook outage today?

If so, when will it be resolved?

Thank you

Stefan Blom 357.6K Reputation points MVP Volunteer Moderator

2026-11-13T11:38:03.7766667+00:00

@Michael Tiger

The issue you are currently seeing is likely connected to the world-wide issues with Microsoft products and services. I haven't seen an indication of when we can expect this to be fixed. For the most recent updates, keep an eye on the service health status page at https://status.cloud.microsoft/.

The current thread is old and it will be closed.