microsoft edge can not open workspace, failed to load workspace

Anonymous
2023-08-22T15:57:07+00:00

2 or 3 days ago, i found out that i can't open my workspace, first of all i thought it may be caused by my PC, then i tried to restart my laptop, upgrade edge to the newest version, swtich the WIFI network, even change another PC, but all this method didn't work, the screenshot below says [error: couldn't load workspace], could anyone help to fix the issue?

the thing really bothers is i cant find my favorite store in the workspace...

Microsoft Edge | Browser extensions | Android

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Anonymous
2023-08-23T09:19:13+00:00

Hello DaiXiaoxiao.

Welcome to Microsoft Community.

Regarding to your information I assume that you can't use WorkSpace.

Did you live in China?

Recently, the internet in mainland China seems to be not very stable, which has caused certain Microsoft services to be inaccessible.

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2024-01-05T05:59:46+00:00

    its not just in china. I can't open the workspace on 2 pc's

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  2. Anonymous
    2023-08-28T05:55:11+00:00

    If I reinstall Edge, workspaces will still be there with tabs, or I have to create them from scratch?

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  3. Anonymous
    2023-08-28T05:54:14+00:00

    Hello

    Yesterday I ran into the same problem. It has nothing to do with internet connection, because I have 2 workspaces. One of them is OK – I can open it a work with it. It correctly saves and synchronizes opened tabs. But I can not open other workspace with the same error: "Workspace could not be loaded." (The real message is in Slovak language – I am in Slovakia. I just translated it by myself, so real english message can be a bit different.)

    I have more than 30 tabs opened in that workspace and I would like to access them.

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  4. Anonymous
    2023-08-24T01:44:09+00:00

    I have an identical problem.

    It happened one month ago, then kept repeating periodically every several weeks.

    There is no way to solve it other than removing Edge and reinstalling.

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