Site doesnt open well in Mobile

Anonymous
2021-12-28T16:36:50+00:00

My website https://ecogateclinic.com/ doesn't open well in mobile when using edge

has anyone experienced this or is it only me ?

Microsoft Edge | Open the browser | iOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-12-28T17:21:18+00:00

Hi, ralphkobby1.

I'm Jen, I'm also using the mobile app version of Microsoft Edge just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I have checked the website from my phone and had no issues accessing it. Have you tried clearing your browser's cache, cookies, and browsing history to see if it helps? You can do this by tapping on the 3 dots then Settings > tap on Privacy and security then Clear browsing data > select Browsing history, cookies, and site data and cached images and files then tap on the Clear data button. Close then relaunch the app and check if you're able to view the site.

I hope this helps. Feel free to share how it went.

Kind regards,

JC

Was this answer helpful?

1 person found this answer helpful.
0 comments

1 additional answer

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-12-28T17:39:56+00:00

    Oh thank you JC

    this was help

    i think it was cache it loaded well for me after i cleared

    thank you

    Was this answer helpful?

    0 comments