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my copilot app and keyboard extension stopped working two days ago. all its showing is a blank screen

My Copilot app and keyboard extension stopped working two days ago; neither will load, and the troubleshooting isn't working. I thought at first that it was the internet because I've been having issues with that, but even when the connection was stable,…

Microsoft Copilot | Other
asked 2026-11-13T20:45:55.1433333+00:00
Shyla Oinker 0 Reputation points
answered 2026-11-14T01:40:40.7+00:00
Hendrix-V 20,955 Reputation points Microsoft External Staff Moderator
2 answers

I lost part of my Co-pilot history

I lost part of my co-pilot history - I tried restarting or accessing via web edge but it is not coming back

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-08-12T14:19:18.7466667+00:00
De Vroey, Anouk [JPPBE] 0 Reputation points
commented 2026-11-14T01:18:57.09+00:00
patrick cookingham 0 Reputation points
4 answers

I got redirected from the old Copilot to a new one how to I bypass this it happened on September 1st 2026

let me know what you guys can do it better a"100% MUST work around"kay thanks bye

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-16T01:26:03.61+00:00
Lila Jane Ferry(Kyubey) 15 Reputation points
edited an answer 2026-11-14T01:16:34.6766667+00:00
Snowfirel TalgaNura 275 Reputation points
4 answers One of the answers was accepted by the question author.

What happened to my copilot?

Hello, So today I found out there was another Copilot in the app store… after a little digging I figured it was the Microsoft 365 just renamed to Copilot. After installing the app, it turned out it had limits after 5 questions and stopped my previous…

Microsoft Copilot | Other
asked 2026-09-09T12:34:20.01+00:00
ToyotaGR86 60 Reputation points
edited a comment 2026-11-13T23:47:12.79+00:00
Pete Jones 5 Reputation points
1 answer

Completely dislike the new Copilot app (The one that forgets everything done in past convos)

On personal account on my cell phone, today, at lunch, I was talking to Copilot on my cell using my existing app from Apple  I own an upgraded version through M/S Premium Suite I pay for annually for multiple personal devices. So I am chatting about a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-01T21:28:59.8166667+00:00
Randy Shoup 50 Reputation points
commented 2026-11-13T22:42:19.7766667+00:00
arshida ahmadi 5 Reputation points
3 answers

WHY COPILOT?: This app version is no longer supported Pick up right where you left off – your account and chats are moving over. You can continue to use Copilot on the web while we work on the latest Copilot app for Windows.

How This app version is no longer supported Pick up right where you left off – your account and chats are moving over. You can continue to use Copilot on the web while we work on the latest Copilot app for Windows.

Microsoft Copilot | Windows Copilot | App
asked 2026-08-26T04:22:46.23+00:00
Jacob Unknown 5 Reputation points
commented 2026-11-13T22:23:13.4+00:00
Jonathan Edwards 0 Reputation points
2 answers

Please bring back the Read Aloud speaker button in the Windows Copilot app!

The recent update removed the small speaker button underneath responses that allowed users to listen to the entire written answer. I do not want to use Live Voice mode. I want to type or dictate my questions, receive a normal written response, and then…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-31T03:09:52.8133333+00:00
Chris K 5 Reputation points
answered 2026-11-13T21:37:28.2833333+00:00
Snowfirel TalgaNura 275 Reputation points
2 answers One of the answers was accepted by the question author.

My Copilot is not working at all. Just blank

When I pull up the Copilot app on my desktop, it is just blank. When I try to access it on the website, it just thinks and thinks and thinks. I have Microsoft 365 Personal which has always included Copilot, but now it is not working. I have restarted my…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-13T01:12:58.8233333+00:00
Jane Ward 0 Reputation points
answered 2026-11-13T21:31:06.3033333+00:00

AI answer

1 answer

CoPilot not sync with my Outlook account.

I am well aware that Microsoft went dark including Outlook. I used Copilot but it doesn't know my profile or things that I have talked about because it is using Microsoft 365 CoPilot. My chat history is listed but when I talk to CoPilot, it doesn't…

Microsoft Copilot | Other
asked 2026-11-13T18:29:13.26+00:00
James Byrne 0 Reputation points
answered 2026-11-13T18:30:15.6133333+00:00

AI answer

3 answers

why does the new copilot have a daily chat limit?

I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …

Microsoft Copilot | Other
asked 2026-09-08T04:14:58.55+00:00
john bryla 135 Reputation points
commented 2026-11-13T17:59:32.5166667+00:00
Daryl Deffenbaugh 5 Reputation points
11 answers One of the answers was accepted by the question author.

Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026

Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-30T20:09:21.7033333+00:00
J B 300 Reputation points
answered 2026-11-13T17:52:55.2666667+00:00
Snowfirel TalgaNura 275 Reputation points
2 answers One of the answers was accepted by the question author.

Copilot is not loading my pages

Any solutions? I can get into Copilot, and it gives we the normal opening question Hi, what can i help you with? But when I go to load either a new chat or a previous page it can't load it? There was an outage yesterday

Microsoft Copilot | Other
asked 2026-11-13T09:57:21.47+00:00
Dennis Earl 0 Reputation points
accepted 2026-11-13T17:45:18.99+00:00
Dennis Earl 0 Reputation points
1 answer

Copilot agent don't retreving me the file names of sharepoint

Hi I've configured a copilot agent that should read a directory of my sharepoint. In these sharepoint I've uploaded 3 txt files and it has another folder. When I prompt that copilot list me the directory it retrives me one file but the other 2 files…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T16:29:47.42+00:00
David Tabernero 0 Reputation points
answered 2026-11-13T16:30:05.6533333+00:00

AI answer

1 answer

M365 copilot not responding

When can we expect the restore. MS365 copilot not responding. moved from Microsoft Copilot | Microsoft 365 Copilot | Development

Microsoft Copilot | Other
asked 2026-11-13T05:48:58.1066667+00:00
Durai Saraswathi, Karkki 0 Reputation points
edited an answer 2026-11-13T16:00:22.53+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
2 answers

No copilot access

I have a family 356 subscription. Why does Copilot no longer function?

Microsoft Copilot | Other
asked 2026-11-13T14:07:33.19+00:00
Douglas Hohnke 0 Reputation points
answered 2026-11-13T15:49:51.59+00:00
Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
2 answers

Copilot Not Opening

CoPilot has been reinstalled in Windows 11, but opens on a blank screen

Microsoft Copilot | Windows Copilot | App
asked 2026-11-13T04:11:49.8366667+00:00
David Benson 0 Reputation points
edited an answer 2026-11-13T15:49:46.1266667+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
2 answers

Copilot is not working

When I just type, "Hi" into copilot, it returns with, "We're temporarily unable to respond to this volume of requests. Please try again later." Why can't I use my copilot?

Microsoft Copilot | Windows Copilot | App
asked 2026-10-22T00:26:58.4833333+00:00
Anna Hutcheson 5 Reputation points
commented 2026-11-13T15:42:24.8766667+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
1 answer

co pilot upload file issue

hi every one i am facing another issue in copilot uploading file when i am clicking on upload file button after that nothing happening the box of choosing file is not opening click again and again but the box is not opening to select files i tried…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-10T09:50:40.3333333+00:00
usman khan 0 Reputation points
commented 2026-11-13T15:29:41.7+00:00
Vikki-T 14,290 Reputation points Microsoft External Staff Moderator
1 answer

Show temporary progress messages (tool updates) from a subagent in Copilot Studio until the final answer arrives, across channels

We ship a Power Platform solution (agent flows, cloud flows and Dataverse tables) that customers import to connect their existing Copilot Studio agent to our own external AI agent, which acts as a subagent. A topic sends the user's question to our…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T15:12:05.6466667+00:00
Yasara Peiris 0 Reputation points
answered 2026-11-13T15:13:36.72+00:00

AI answer

1 answer

I am unable to access my CoPilot today even though I have already purchase the whole package - Microsoft.

I am working on a document for a couple of days. Today I finished my document and wanted to save it but unable to save it on my laptop. Please assist and advise.  

Microsoft Copilot | Other
asked 2026-11-13T15:10:51.8966667+00:00
George Lau 0 Reputation points
answered 2026-11-13T15:11:09.1966667+00:00

AI answer