Sending, receiving, and organizing email in Outlook.com
Microsoft has not published a firm restoration time for the current Outlook disruption; monitor the official Service Health page because any recovery estimate will appear there first.^1^
The incident remains listed as an active Microsoft 365 service degradation affecting Outlook/Exchange-dependent services. Until Microsoft posts an estimated recovery time, any specific timescale would be speculation. A “next update” time on the status page indicates when Microsoft expects to provide more information—not when service will necessarily be restored.
What to do
- Check Microsoft service health status for incident updates and recovery progress.
- Avoid changing your password, removing the account, or reinstalling Outlook while the outage is active; those actions will not resolve a service-side incident.
- Once Microsoft marks the incident resolved, retry Outlook.com and your Outlook apps.
- If your account still fails afterward, check Microsoft’s Outlook.com known-issues page for a matching issue or workaround.^2^
References