How to retake GH-300: GitHub Copilot exam

The payment page is expected: after failing GH-300, the second attempt is not automatically free, so you must normally schedule and pay for a new exam attempt.

How to book the retake

Because your first attempt was on November 5, 2026, the required 24-hour waiting period has already passed. Microsoft requires:

• 24 hours between the first failed attempt and the second attempt.
• 14 days between subsequent failed attempts.
• No more than five attempts within 12 months of the first attempt.
• Payment for each retake, when applicable. ^1^

To schedule:

1. Sign in to the Microsoft Learn profile associated with your original exam.
2. Open the GH-300 exam details page.
3. Scroll to Schedule exam and select Schedule with Pearson VUE.
4. Complete the candidate-information form and select Submit to transfer to Pearson VUE.
5. Choose online or test-center delivery, select an appointment, and complete payment.

Microsoft recommends signing in with a personal Microsoft account, while keeping the same Learn/certification profile used for the first attempt. ^2^

When a free retake might apply

A free second attempt would apply only if you had a separate voucher, employer benefit, or promotional offer whose terms explicitly included another attempt. A voucher used for the first attempt does not automatically provide a free retake; a GH-300-specific Q&A case confirms that candidates normally must book and pay for each attempt. ^3^

If your employer told you that a second attempt was included, ask the company’s learning or certification administrator for:

• The original voucher terms
• A replacement or retake voucher code
• Instructions for applying the benefit at Pearson VUE checkout

If scheduling fails rather than requesting payment

If Pearson VUE will not let you select an appointment, shows an account block, or rejects a valid retake voucher, contact Pearson VUE Support for appointment and scheduling issues. For other certification-account or voucher issues, submit a Credentials Support request and include your Learn username, exam date, and screenshots. ^4^

Do not post your email address, candidate ID, voucher code, or other personal information in this public forum.

References

1. Exam and Applied Skills assessment lab retake policies
2. Register and schedule an exam
3. Unable to schedule GH-300 retake after failed attempt - Microsoft Q&A
4. Credentials support