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Lately, my Windows 11 Home laptop has been shutting off when unplugged, it even does this when it's 100%. When at 100% it will shut off and show that it's 0% when I turn it back on. It only ever stays on when it's plugged in. My charger isn't broken and my design capacity aligns with my full charge capacity. I've already tried reinstalling and disabling the ACPI battery, nothing changed. I restarted so many times and nothing.
Please help me fix this as I don't want to use my laptop plugged in all the time.
Sereni, this is not necessarily a driver or Windows issue.
A simple test - does the computer charge if you turn it off and leave it plugged in? If it still doesn't charge that way, you need hardware support from the manufacturer. It can be the port, the battery, the charging cord, or other parts in between.
