how do i fix no sound on my headset

Charlotte Fisher 0 Reputation points
2026-11-10T17:50:25.8266667+00:00

i have no sound coming out of my headset it is attached to my computer

Windows for home | Windows 11 | Devices and drivers
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  1. AI answer

    2026-11-10T17:50:40.9233333+00:00

    Try these Windows 11 steps in order:

    1. Check the selected output device.
      • Select Start > Settings > System > Sound.
      • Under Output, select the headset.
      • Make sure the volume is not muted and the slider is turned up.
    2. Set the headset as the default playback device.
      • Go to Start > Settings > System > Sound.
      • Select More sound settings > Playback.
      • Right-click the headset and select Set as default.
    3. Check the taskbar sound output.
      • Select the Speakers icon on the taskbar.
      • Select the arrow next to the volume control.
      • Confirm audio is playing to the headset instead of another device such as monitor speakers.
    4. Turn off audio enhancements.
      • Select Start > Settings > System > Sound.
      • In Output, select the headset.
      • Under Advanced settings, set Audio enhancements to Off.
    5. Check the headset connection.
      • Make sure the headset cable is fully plugged in.
      • If the PC has multiple 3.5 mm jacks, use the correct audio-out jack.
      • If using USB, try a different USB port.
      • Unplug other headphones or audio devices that may take over output.
    6. Run the audio troubleshooter.
      • Select Start > Settings > System > Troubleshoot > Other troubleshooters.
      • In Audio, select Run.
      • On Windows 11, the automated Audio troubleshooter in the Get Help app can also diagnose and try to fix the problem.
    7. Check Device Manager if the headset does not appear.
      • Select Start, type Device Manager, and open it.
      • Expand Sound, video and game controllers.
      • If the audio device is listed, right-click it and select Enable device if available.
      • If it is missing, select View > Show hidden devices, then Action > Scan for hardware changes.
    8. Update or reinstall the audio driver.
      • In Device Manager, right-click the sound card or audio device and select Update driver > Search automatically for drivers.
      • If that does not help, uninstall the audio device from Device Manager, restart the PC, and Windows will reinstall the driver automatically.
      • Save open work before restarting.
    9. If Windows still does not detect an audio device, install the latest audio driver from the PC or sound card manufacturer, then restart the PC.

    References:

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  2. David-M 128.4K Reputation points Independent Advisor
    2026-11-10T18:22:47.6366667+00:00

    Hi. I'm David, and I'm happy to help you.

    • Does your headset have a standard audio connector (Jack connector) or a USB connector, or is it connected via Bluetooth?
    • Is there a red circle with an "X" over the speaker icon next to the clock? (When you hover your mouse over it, does it say "No audio output device is installed"?)

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    Looking forward to your reply.

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  3. Kapil Arya 38,721 Reputation points Volunteer Moderator
    2026-11-11T08:15:55.84+00:00

    Please try this:

    Open Device Manager, and make sure you've audio drivers installed and properly working.

    If no audio driver is listed, you can visit your device manufacturer's website to download and install audio drivers for your system model.

    If audio driver is present, you can try updating audio drivers to latest version.

    Or if you've already updated them, try to roll back previous version to see if that works.

    Also, run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

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