Password Sign-In not an option

Entering your password does not bypass a required identity check; complete the current code challenge, then add another verification method before removing the phone number.

Microsoft may require a code when signing in from an unfamiliar device or using a feature that requires identity verification, even when two-step verification and passwordless sign-in are disabled.^1^

Change the verification method

If you can receive the current text code:

1. Complete the SMS verification and sign in.
2. Open your Microsoft account’s Security page.
3. Select Update info or open Additional security options.
4. Select Add a new way to sign in or verify.
5. Add and verify an alternative method, such as another email address.
6. Expand the existing phone-number entry and select Remove.

Microsoft is phasing out SMS verification for personal accounts in favor of verified email and passkeys.^2^

Removing the phone number changes where future codes can be delivered; it does not guarantee that Microsoft will stop requesting identity verification. A required security challenge remains separate from the initial password sign-in.

If you cannot use the listed phone

At the Verify your identity screen:

1. Select I don’t have any of these.
2. Follow the prompts to replace your security information.
3. Be prepared for a 30-day waiting period before you can sign in using the replacement information.

If you still have access to at least one existing method, use it to sign in, add the replacement method first, and then remove the unwanted phone entry. This avoids replacing all security information at once.^3^

Do not remove your only working verification method until the replacement has been successfully verified, or account access may be delayed.

References

1. Why is Microsoft texting me? | Microsoft Support
2. Microsoft to stop sending SMS codes for personal accounts | Microsoft Support
3. Troubleshoot Microsoft verification code issues | Microsoft Support