Password Sign-In not an option

Question

Password Sign-In not an option

Josue Rodriguez 0

You see, i'm trying to log in my account, but it keeps making me text a code to my phone. There is an option, but it would make me put it, and still to the code method. How could I fix this?

Note that; I don't have 2 Factor Authentication (2FA), and neither do I have paswordless account features.

How do i remove this feature to sign in with a code?

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2 answers

Your answer

Answer 1

Hello Josue Rodriguez

Several users have recently reported similar repeated verification prompts, including cases where two-step verification is turned off. This may therefore be a current sign-in issue rather than something you enabled yourself.

As a temporary workaround, if you can still sign in and see the option, select Remember me to avoid repeated prompts. Otherwise, stop all sign-in attempts for 24 hours. Then try again in an InPrivate or Incognito window from your usual device and network, with any VPN, proxy, ad blocker, or privacy extension temporarily disabled.

If the problem continues, contact Microsoft Support for further investigation This is a user-to-user forum, so we cannot access your account, inspect back-end sign-in systems, or remove the verification requirement.

To contact support team, go to https://support.microsoft.com/home/contact enter a brief description of the problem, and select Get Help. Scroll down and select Sign in to contact Support. When asked to choose a product category, select Other products > Outlook to be routed to the appropriate support option.

Tips:

Support chat availability may vary by country/region, product, and support hours. If you can't get in touch with a chat agent right away, trying again later or at a different time may help.
If the support page directs you to the automated assistant, type “I need a live agent” in the chat.

Hopefully your issue will be sorted out soon. Thank you so much for your patience!

Answer 2

Entering your password does not bypass a required identity check; complete the current code challenge, then add another verification method before removing the phone number.

Microsoft may require a code when signing in from an unfamiliar device or using a feature that requires identity verification, even when two-step verification and passwordless sign-in are disabled.^1^

Change the verification method

If you can receive the current text code:

Complete the SMS verification and sign in.
Open your Microsoft account’s Security page.
Select Update info or open Additional security options.
Select Add a new way to sign in or verify.
Add and verify an alternative method, such as another email address.
Expand the existing phone-number entry and select Remove.

Microsoft is phasing out SMS verification for personal accounts in favor of verified email and passkeys.^2^

Removing the phone number changes where future codes can be delivered; it does not guarantee that Microsoft will stop requesting identity verification. A required security challenge remains separate from the initial password sign-in.

If you cannot use the listed phone

At the Verify your identity screen:

Select I don’t have any of these.
Follow the prompts to replace your security information.
Be prepared for a 30-day waiting period before you can sign in using the replacement information.

If you still have access to at least one existing method, use it to sign in, add the replacement method first, and then remove the unwanted phone entry. This avoids replacing all security information at once.^3^

Do not remove your only working verification method until the replacement has been successfully verified, or account access may be delayed.

References