My snipping tool don`t work

Because reinstalling and resetting Snipping Tool did not help, test it in a Windows clean-boot environment to determine whether another startup application or non-Microsoft service is blocking the installed package.

1. Test Snipping Tool in a clean boot

1. Sign in with an administrator account.
2. Press Start, type msconfig, and open System Configuration.
3. Select Services.
4. Check Hide all Microsoft services—do not skip this.
5. Select Disable all, then Apply.
6. Open the Startup tab and select Open Task Manager.
7. Disable every enabled startup application, noting which items you disabled.
8. Restart the computer.
9. Launch Snipping Tool from Start, and then test Win+Shift+S.

A clean boot temporarily disables third-party services and startup applications; some functionality may be unavailable during the test. ^1^

• If Snipping Tool now works: re-enable half of the disabled services and startup items at a time, restarting after each change. Continue until the conflicting application or service is identified.
• If it still does not launch: the failure is unlikely to be caused by a third-party startup component. Continue below.
• When testing is complete, open msconfig, select General > Normal startup, re-enable the startup applications, and restart.

2. Determine whether the failure is account-specific

Create a temporary local account:

1. Open Settings > Accounts > Other users.
2. Under Add other user, select Add account.
3. Select I don’t have this person’s sign-in information.
4. Select Add a user without a Microsoft account and complete the setup. ^2^
5. Sign in to that account and test Snipping Tool.

If it works there, the problem is confined to the original Windows profile rather than the Snipping Tool installation itself. Microsoft’s documented resolution for Store apps that work in a new account is to migrate to a new profile. ^3^

3. Check package-related event logs

Immediately after reproducing the failure:

1. Press Start, type Event Viewer, and open it.
2. Go to Applications and Services Logs > Microsoft > Windows.
3. Check:
   • AppXDeployment-Server > Microsoft-Windows-AppXDeploymentServer/Operational
   • AppxPackagingOM > Microsoft-Windows-AppxPackaging/Operational
4. Look for an error recorded at the exact launch time and note its event ID, error code, and package name.

These logs can expose package deployment or registration errors that are not shown in Task Manager. ^4^

If the Application log reports 0xc000027b or access-denied errors, do not manually change broad registry or folder permissions. That specific result can indicate modified permissions for ALL APPLICATION PACKAGES and requires permission or policy analysis. ^5^

4. Repair Windows components

If Snipping Tool also fails in the temporary account and clean boot, open Terminal (Admin) and run:

DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Restart after all commands finish, then test again. DISM repairs the Windows component store, while SFC scans and repairs protected system files. ^6^

5. Reinstall the current Windows version without removing apps or files

If the preceding checks do not resolve it:

1. Connect the laptop to power and the internet.
2. Open Settings > System > Recovery.
3. Under Fix problems using Windows Update, select Reinstall now.
4. Complete the installation and restart.

This reinstalls the current Windows version, repairs system files and components, and preserves installed applications, files, and settings. The option may be unavailable on managed PCs or Windows versions earlier than the supported Windows 11 releases. ^7^

References

1. Windows 11
2. Manage User Accounts in Windows | Microsoft Support
3. Windows Store apps may not open and Event ID 5973 is logged in the Application log
4. Troubleshooting packaging, deployment, and query of Windows apps
5. Microsoft Store Apps fail to start if default registry or file permissions modified
6. Repair a Windows Image
7. Fix issues by reinstalling the current version of Windows | Microsoft Support