iam unable to see my footnote at the bottom of everypage - reference apps Mendeey

Ili Nabilah Binti Jaafar 0 Reputation points
2026-11-09T07:05:35.4166667+00:00

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Microsoft 365 and Office | Word | Other | Android
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  1. Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
    2026-11-09T14:16:31.2466667+00:00

    Hi Ili Nabilah Binti Jaafar,

    From the screenshot, Word is still recognizing footnote 55 because the reference number appears both in the document text and in the footnote area. However, the screenshot alone does not confirm whether the citation text was never inserted or whether it is present but hidden by formatting or a display issue.

    Please try double-tapping footnote number 55 and check whether you can place the cursor after the number. Type a few temporary words there as a test. If the test text appears, the original footnote content may have been removed or the Mendeley citation field may not have been inserted correctly.

    If possible, also open the document in Word on a Windows or Mac computer, select the blank area after footnote 55, and check whether the font color is set to white or whether the text has been marked as hidden. You can then try reinserting that specific citation through Mendeley Cite.

    On Android, switching between Mobile view and Print Layout may also help determine whether this is only a display issue: Use Word views to read or edit your document.

    Please note that a footnote normally appears only at the bottom of the page containing its matching reference number. It is not automatically repeated at the bottom of every page. If you need the same information displayed on every page, a footer may be more appropriate.

    Could you clarify whether the footnote is visible when the document is opened on a Windows or Mac computer, and whether this affects all footnotes or only footnote 55? Thank you so much for your understanding.   

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  2. AI answer

    2026-11-09T07:06:54.0866667+00:00

    Create or correct the Mendeley footnote citation in desktop Word or Word for the web, because Mendeley Cite does not list Word for Android as a supported environment.

    Your screenshot shows footnote reference 55 in the text and a matching 55 at the bottom, but no citation text after it. This means the Word footnote exists; the Mendeley citation content has not been inserted into that footnote.

    Correct the citation

    1. Save the document to OneDrive or another location accessible from a computer.
    2. Open it in either:
      • Microsoft Word desktop with Mendeley Cite, or
      • Word for the web with Mendeley Cite.
    3. Place the cursor in footnote 55, after its number.
    4. Open Mendeley Cite, choose the required source, and insert the citation using a footnote-compatible citation style. Mendeley Cite supports footnote citation styles in its supported Word environments.^1^
    5. Verify it according to the client:
      • Desktop Word: the citation text should appear at the bottom of the page.
      • Word for the web: select the superscript footnote number to display and edit the footnote area.
    6. Save the document, then reopen it on Android. Word for Android supports viewing footnotes and citations, but its built-in citation functionality does not support adding or updating citations.^2^

    Mendeley’s published compatibility information lists Microsoft 365, Word 2016 or later, Word Online, and Word for iPad, but does not list Word for Android.^3^

    If a manually entered footnote is sufficient

    Word for Android can create native Word footnotes:

    1. Put the cursor after the relevant sentence.
    2. Open References.
    3. Select Insert Footnote.
    4. Enter the complete citation text.

    A footnote appears only on the page containing its reference mark—not automatically on every page. An endnote instead appears at the end of the document or section.^4^

    A manually entered citation is plain footnote text; it may not remain managed or automatically updateable through Mendeley Cite.

    If the document came from a PDF

    Correct the footnotes in the original Word document when possible. Word may treat unrecognized PDF footnotes as ordinary text during PDF-to-Word conversion and may not position them at the bottom of the page.^5^

    References

    1. Writing Made Simple: Footnotes Citation Styles have Arrived in Mendeley ...
    2. What's New in Word on Mobile Platforms | Microsoft Support
    3. Mendeley Cite
    4. Insert footnotes and endnotes in Word | Microsoft Support
    5. Opening PDFs in Word | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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