help my minecraft java is scamming me

lorrie lortiz 0 Reputation points
2026-11-06T20:41:49.8+00:00

so i bought minecraft java i already had bedrock and it didnt say i bought it and it says buy now or do demo i looked as i only have 1 account can someone help as it charged me but it didnt send it to my luancher i loged out and in and it still dont work i speant 29 pounds please help me

Windows for home | Other | Gaming
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  1. Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
    2026-11-07T06:14:26.21+00:00

    Hi lorrie lortiz,

    I understand why this is concerning, especially since you were charged £29 but Minecraft Java Edition is still showing Buy Now or Demo.

    First, please check your Microsoft order history and confirm whether the Minecraft purchase is listed as Completed. Also make sure that the Microsoft Store, Xbox app, Minecraft Launcher, and Minecraft.net are all signed in with the same Microsoft account used for the purchase.

    If the order is completed but Java Edition is still unavailable, sign out of the Minecraft Launcher, restart the device, and then sign back in with that account. If this does not restore access, please contact Minecraft Support and provide the purchase confirmation and transaction ID so the support team can verify the purchase.

    If the charge is only pending or no confirmation email was received, the payment may be a temporary bank authorization rather than a completed purchase. Please do not share the transaction ID or other payment details publicly on the forum. Thank you so much for your understanding.     


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