Miscellaneous topics that do not fit into specific categories.
For Microsoft 365 for business, live support is available from the Microsoft 365 admin center:
- Go to the admin center at https://admin.cloud.microsoft.
- Select Help & support at the bottom right.
- Enter the issue in the Support Assistant box.
- If the suggested results do not help, select the Contact Support icon.
- Choose phone or email, confirm the contact details, and submit Contact me.
Important details:
- Access to business support requires at least one subscription bought directly through Microsoft.
- If all subscriptions were bought through a partner, support must be requested through that partner.
- If access to the admin center is blocked with a permissions message, an admin account is required.
- If the admin is unknown, contact the internal help desk, school technical support, business owner, or the person who provided the Microsoft 365 account.
For general Microsoft support, a live support entry point is also available here: Contact a Microsoft support agent