Review Recovery Method

Since you have already reviewed the recovery information several times, add a second sign-in method only if the account currently has one method; otherwise, skip directly to clearing the affected browser’s Microsoft sign-in session.

1. Check whether a second method is needed

1. Open the Microsoft account Security page: https://account.microsoft.com/security.
2. Open Advanced security options.
3. If only one current phone number, email address, or authentication method is listed, select Add a new way to sign in or verify and add a second method.
4. If two or more current methods are already present, do not remove and re-add them or repeat the review again.

Microsoft recommends keeping more than one security option available. ^1^

This exact “Keep access to your account with a recovery method” prompt has also been reported as returning after the recovery information was reviewed, so completing the review repeatedly may not stop it. ^2^

2. If it appears in Microsoft Edge, refresh the sign-in session

Clearing cookies signs you out of websites, so save any work first.

1. In Edge’s address bar, enter edge://settings/privacy.
2. Under Clear browsing data, select Choose what to clear.
3. Set Time range to All time.
4. Select:
   • Cookies and other site data
   • Cached images and files
5. Select Clear now.
6. Close every Edge window, reopen Edge, and sign back into the Microsoft website where the prompt normally appears.

Microsoft documents stale cookies and authentication tokens as possible causes of repeated sign-in prompts. ^3^

If the prompt returns:

1. Enter edge://settings/profiles.
2. Select the affected Edge profile.
3. Choose Sign out, restart Edge, and sign in again.

Avoid removing the entire profile unless its favorites, passwords, and other data are synchronized; removing it deletes unsynchronized local browsing data. ^3^

If this happens in another browser, use that browser’s equivalent clear cookies/site data and cache function, close all browser windows, and sign in again.

3. If it is actually a notification

If the message appears in the lower-right corner of Windows—even while the browser window is closed—it may be a website notification rather than the account dialog.

In Edge:

1. Open Settings and more (…).
2. Select Settings → Privacy, search, and services → Site permissions → All sites.
3. Select the site generating the message.
4. Set Notifications to Block.

Website notifications can continue appearing when Edge is closed. ^4^

If it still returns

If multiple valid security methods are already present and the prompt survives a fresh browser session, it may be a Microsoft-side prompt loop rather than a Windows 10 recovery problem. Do not reset or reinstall Windows for this browser-based message.

Contact Microsoft Support, enter the exact wording “Keep access to your account with a recovery method – Review recovery method”, select Get Help, and then Contact Support. Include the browser name and a screenshot with all personal information hidden. ^1^

References

1. How to help keep your Microsoft account secure | Microsoft Support
2. Stuck with persistent system pop-up to review recovery methods
3. Troubleshoot Microsoft Edge sign-in problems - Microsoft Edge
4. Manage website notifications in Microsoft Edge | Microsoft Support