When I sign in, it shows me in Canada

Robert Frank 0 Reputation points
2026-10-07T17:24:13.6366667+00:00

I've changed my location in my settings, closed and reopened Edge and it still shows my location in Canada although I've never been there with this computer. What other steps can I use to get rid of that?

Microsoft Edge | Other | Windows 11
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  1. AI answer

    2026-10-07T17:24:30.28+00:00

    If the location shown in Edge is wrong after changing settings, work through these checks in order:

    1. Check Edge site permissions for location.
      • Open edge://settings/privacy/sitePermissions/allPermissions/location
      • Make sure the default behavior is Ask (default), not Block.
      • If Microsoft sites such as Bing or MSN are listed under Block, remove them.
      • If Bing or MSN are already allowed but still show the wrong place, remove those entries so Edge asks again the next time.
    2. Turn on Windows location access.
      • Go to Settings > Privacy & security > Location.
      • Turn on Location services.
      • Turn on Let apps access your location.
      • Turn on Let desktop apps access your location. This matters because Edge is a desktop app.
    3. Set the Windows default location.
      • In Settings > Privacy & security > Location
      • Under Default location, select Set default.
      • Choose the correct place on the map or type the correct address, then select Save.
      • This helps when Windows cannot detect a more exact location.
    4. Check the Windows Geolocation Service.
      • Press Win+R, type services.msc, and press Enter.
      • Find Geolocation Service.
      • If it is Stopped and Startup Type is Disabled, Edge may not be able to determine the correct location.
    5. Reset location permission for the specific site.
      • Open Bing or MSN in Edge.
      • Select the lock/info icon in the address bar.
      • Open Permissions for this site or Site settings.
      • For Location, change it to Ask, then refresh and allow location again.
    6. If the wrong location appears on MSN or the Edge new tab page, set it directly there.
      • On MSN or the Edge new tab page, use Personalize or the weather/settings control to choose the correct location.
      • MSN content and Edge new tab content can also be personalized based on the Microsoft account signed in to Edge.
    7. If the issue is tied to signed-in personalization, test with InPrivate.
      • Open an InPrivate window and check whether the location is still wrong.
      • InPrivate can help determine whether the issue is coming from saved profile personalization.

    Important detail: some services can estimate an imprecise location from the IP address even when precise location permission is not granted. That can cause a location such as another city or country to appear.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Thomas4-N 22,555 Reputation points Microsoft External Staff Moderator
    2026-10-11T06:56:50.8+00:00

    Hello Robert Frank,

    Sorry about the trouble, I can see why it's frustrating to be placed in a country you've never used this PC in.

    I'm not totally sure yet where you're seeing Canada, so a couple of quick questions would help me narrow it down:

    • Where does Canada show up: Bing, MSN or the new tab page, a specific website, or the sign-in page itself?
    • Are you using a VPN, proxy or a work/school network? Does it change on a different network, such as a phone hotspot?

    In the meantime, it may be an IP-based estimate. Microsoft says its services can estimate a rough location from your IP address without asking for permission in Edge, so the wrong place can still appear even after you change settings: https://support.microsoft.com/en-us/edge/sharing-your-location-on-microsoft-edge

    If it's only Bing or MSN, you could try these:

    • In Bing, search for something local, select Change next to the detected location, enter the correct place, then select Remember this location: https://support.microsoft.com/en-us/bing/how-bing-uses-your-location
    • On the MSN or new tab weather card, edit the location and set the correct city as your default.
    • In Edge, go to edge://settings/siteData, remove the msn and bing entries, then reload and allow location again when asked.

    Let me know what you find and I'll take it from there.

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