An Azure service that is used to provision Windows and Linux virtual machines.
Virtual Machine Resize: Scheduled Production Change — Request for Support During Maintenance
Problem description
I am planning to resize a Windows virtual machine in Azure from Standard_DS3_v2 to Standard_D4s_v5. The resize is scheduled as a planned production activity, not a failure or outage. I want support during this process to ensure a smooth transition.
Environment
Azure Virtual Machine running Windows, in East US region, currently in a non-zonal environment, with a current size of Standard_DS3_v2.
What I've already tried
I have confirmed that the VM has not been stopped or deallocated yet. I referenced Microsoft guidance confirming the supported sequence for resizing: stop (deallocate) the VM, resize, and then start. Diagnostics show the VM is running and in East US. I understand that the VM must be deallocated to perform the resize, and I have not attempted the resize yet.
Current status
I am seeking confirmation if a Microsoft Azure Support engineer can be available during my scheduled maintenance window to assist with the resize process, including handling any potential allocation or resize issues. I would also like guidance on how to coordinate this support and whether it is possible under my current support plan.