A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
If the account is treated as a child account, the birth date cannot be changed directly from that account.
Use this path:
- Sign in to the Microsoft account profile and check whether the birth date can be edited: Sign in
- If the profile can be edited, update the birth date and select Save.
- If the account shows “Parent or guardian consent is required for this account”, start a consent request here: Sign in
- Select I’m a parent or guardian.
- Sign in with an adult personal Microsoft account, or create one if needed.
- Select Yes, I agree on the consent form.
- Open Family Safety to complete the process.
- Go to account.live.com/mykids.aspx.
- For the affected account, select Edit this child’s personal info and follow the prompts to correct the birth date.
Important:
- A child account cannot remove its own consent or change its own birth date while it is below the statutory age for the country or region.
- The adult who originally gave consent can manage the child account details.
- If the child account is not listed, consent may not have been given yet, or it may have been granted by a different adult account.
- To be an adult for consent, the account holder must be at least 18 years old, except in Canada where the age is 19.
If sign-in problems block access, use the sign-in helper or Contact Support. Support agents cannot directly change account details.
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