How do I delete an old account?

Lauren Green 0 Reputation points
2026-10-01T00:26:29.68+00:00

I have an old account in teams and a personal account but I don't want the old account any longer. How do I get rid of it?

Microsoft Teams | Microsoft Teams Free | Other
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  1. AI answer

    2026-10-01T00:26:42.9633333+00:00

    If the old account is a Teams personal/Microsoft account, removing it completely means closing the entire Microsoft account tied to it. That also removes access to other Microsoft consumer services on that account, such as Outlook.com, OneDrive, Skype, Xbox Live, or Windows.

    Steps:

    1. Go to the Microsoft account closure page.
    2. Sign in with the Microsoft account that should be deleted.
    3. Complete the account closure process.

    Before closing it, export any important Teams data such as contacts and conversation history if needed.

    If using the Teams mobile app, the closure process can also be started from: Profile picture > Settings > Delete account

    If the goal is only to stop using the old account in Teams without deleting the Microsoft account:

    • In Teams on desktop, Mac, or web: select the profile picture at the top of the app, then select Sign out.
    • In a browser: select the profile picture at the top right, then select Sign out.
    • On Windows, old personal accounts can also be removed from the device at Start > Settings > Accounts > Email & accounts > select the account > Remove account.
    • On macOS, remove saved account entries in Finder > Applications > Utilities > Keychain Access, then delete the account entry.

    If the old account is actually an old work or school organization showing inside Teams personal, leave that organization instead:

    1. In Microsoft Teams for personal use, go to Settings.
    2. Choose Accounts and orgs.
    3. Next to the organization, select Leave.
    4. Confirm Leave in the browser window.

    It can take a few hours to update. After that, sign out of Teams and sign back in.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
    2026-10-04T06:18:00.85+00:00

    Hello Lauren Green,

    Do you want to remove the old account from Teams on your device, or permanently close that Microsoft account? Also, is the old entry a separate personal account or a work/school organization?

    Note that losing a Microsoft account also affects other services tied to it, such as Outlook.com and OneDrive. If you only want it off your device, Microsoft has separate sign-out and removal steps. If it’s an old organization shown in Teams Free, there’s a Leave organization option.

    Let us know which one you’re seeing, and we can point you to the right option without risking your personal account.

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