Senior University in Murtosa, access to Microsoft office 365 and Teams

Manuel Arcêncio 0 Reputation points
2026-09-24T17:01:10.18+00:00

Sir,

We are a Senior University that has began in [Moderator note: Personally Identifiable Information removed]

We are a non profit organization that focuses on helping elderly citizens to learn new skills and keep their mind occupied. We have lessons on Arts, History, Informatics, Citizenship, Tai Chi, Language Arts, Music, Performing Arts, Mathmatics, Painting, Photography, etc.. We have 70 students and 17 teachers. As I refered, there is no money envolved in anyway. Our town hall supports our project, allowing the use of the municipal Library, its rooms and some equipment.

We are looking for Microsoft's support: we need the access to Microsofts Outlook accounts as an Education Facility, so our students and teacher can have a Microsoft account (vg. ******@usmurtosa.edu.pt), teams school account for all our students and staff (100 persons in a near future).

Can we count on Microsoft? (We don't like Google...).

Please let us know your answer.

Best regards,

[Moderator note: Personally Identifiable Information removed]@msn.com

Microsoft Teams | Microsoft Teams for education | School connection

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  1. Ryan-N 16,105 Reputation points Microsoft External Staff Moderator
    2026-09-24T17:18:32.8933333+00:00

    Hi Manuel,

    Welcome to the Microsoft Q&A forum.

    Based on your description, I understand that you would like assistance with verifying your organization’s tenant as an eligible educational institution, so that you can use Microsoft services and benefits available for education.

    For educational institutions, you can sign up for a free trial of Microsoft 365 Education. Once Microsoft verifies that your school meets the eligibility requirements for educational institutions, you can purchase Microsoft products at education pricing, including certain products that are available at no cost, such as Office 365 A1 for faculty and Office 365 A1 for students.

    Before you begin

    You need to have an active Microsoft 365 Education trial subscription.

    If you do not have a trial subscription yet, go to Microsoft Education, enter your school email address, and select Get started.

    When signing up for the free trial, you will go through the eligibility verification process and provide your school’s domain.

    In most cases, you will receive an approval or rejection result immediately.

    In some cases, Microsoft may require additional information to conduct a manual review and will contact you to complete a questionnaire. This review process may take up to 10 business days.

    After reviewing your school’s eligibility information, Microsoft will send you an email notifying you of your school’s verification status.

    Once you have a Microsoft 365 Education trial, you can check your school’s verification status at any time by following these steps:

    1. Go to the Microsoft 365 admin center.
    2. On the Home page, locate the Billing card.
    3. The Billing card will display one of the following statuses:
      • Approved: Your organization has been approved.
        • Pending: Your verification is pending.
          • Declined: Your organization has been declined.
            • Add your domain: You need to add your domain.

    Note: If you do not see any of the statuses above, it means that you do not have a Microsoft 365 Education trial subscription.

    You can refer to the following documentation for more information:

     Verify eligibility for Microsoft 365 Education subscriptions | Microsoft Learn

    After you register and successfully complete the academic eligibility verification process for your tenant, you will need to purchase the usmurtosa.edu.pt domain from an authorized domain registrar to use an email address in the following format: ******@usmurtosa.edu.pt.

    Then, please follow the instructions in the documentation below to add the domain to your tenant:

    Add a Custom Domain to Microsoft 365 - Microsoft 365 admin | Microsoft Learn

    Once the domain has been added successfully, your school email address will have the format shown above.

    I hope this information is helpful.

    If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

    I look forward to continuing the conversation.

    If the answer is helpful, please click "Yes" and kindly upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

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