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When I click the Microsoft icon at the bottom of my screen and then click the "Power" button, the message "There are no power options available at this time" is displayed. Previously, a menu of options would be displayed: Shutdown, Restart, etc. This is a recent occurrence. I've had Best But techs look at it, and they cannot fix it. How can I restore the "Power Options" that used to be displayed?
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Hi, thank you for getting back to me. I just wanted to check if you’re still experiencing the issue after following the steps above.
Hi, I'm Bernard. I'm happy to help!
Kindly follow the steps provided by the AI answer. If the issue persists, I recommend resetting the power options by following the steps below:
Method 1. Restore default power options
Press the Windows key + R, then type:
powercfg -restoredefaultschemes
Restart the PC and check.
Method 2. Run power, Troubleshooter
Press the Windows key + R, then type:
msdt.exe /id PowerDiagnostic
Click OK, then follow the prompts to run the power troubleshooter.
Restart the device afterward.