can you get Agent Builder with MS 365 Premium personal, not work, account?

Denise Ziegler 0 Reputation points
2026-07-18T22:15:52.35+00:00

I upgraded my MS 365 Family account to Premium because I was told that I would get Agent Builder. I am not able to create a new agent.

In the Microsoft 365 Copilot app I can:

  • access the Agent Store
  • use built-in agents (Researcher, Analyst, Photos Agent, Word, Excel, PowerPoint)

However, I do not have any option to create an agent. There is no "New Agent", "Create Agent", "My Agents", or "+" button.

Microsoft Copilot | Microsoft 365 Copilot | Development

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  1. RG 0 Reputation points
    2026-11-04T23:33:51.53+00:00

    No, you can't create agents in a family account, even if you upgraded to a premium version. The minimum account you need to be able to create your own agents is Microsoft 365 Business Premium with Copilot

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