OneDrive Causing Explorer to Hang

HoIO 0 Reputation points
2026-07-13T15:08:17.0033333+00:00

When creating a new folder or file and using a name other than "New folder" or "New Text Document" instead the "OneDrive" folder path, it causes explorer to hang for 5-10 seconds at a time. If OneDrive is not running this issue doesn't occur.

Windows for home | Windows 11 | Files, folders, and storage
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  1. Alex Tovar 0 Reputation points
    2026-11-11T01:43:32.5+00:00

    Did anyone ever figure out what the issue was? i'm experiencing the same thing. same exact scenario.

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  2. Manoel Barros 23,460 Reputation points Independent Advisor
    2026-07-14T15:37:32.6966667+00:00

    I asked if any updates had been installed to check if a bug might be the cause. Thanks for the details.

    Having asked those investigative questions, it is worth testing with a new user account to confirm whether the problem is limited to your profile.

    1. Go to System Settings (CTRL + I) > Select ''Accounts'' > 'Family and other users'' > ''Add another person to this PC'.
    2. On the Accounts screen, choose the option ''I don’t have that person’s login information' > Then select ''Add a user without a Microsoft account''.
    3. Click on the newly created user > Click "Change account type" > Under Account Type, change the option "Default User" to "Administrator" > Click "OK".
    4. Enter the username, and password (optional, leave blank if you do not want to put password) > Click ''Next'.
    5. Press the shortcut CTRL + ALT + DEL (DELETE) > Select ''Exit'' option > On the Login screen, choose the new user created.
    6. See if the problem will occur with this new user.

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  3. Manoel Barros 23,460 Reputation points Independent Advisor
    2026-07-13T15:51:48.7733333+00:00

    Hi!

    When creating a new folder or file and using a name other than "New folder" or "New Text Document" instead the "OneDrive" folder path

    I didn't quite understand the problem. Does OneDrive freeze if you create a folder inside it with a name other than "New folder"? Or, when you create a folder in OneDrive and rename it, does OneDrive rename it to "New folder" and cause Explorer to freeze?

    Are your user folders—such as Desktop or Documents—synced with OneDrive? To check this, click enter image description here next to the sound and internet icons > Click the gray/blue cloud > Gear icon > Settings > Accounts & Sync > Manage Backup > and send me a screenshot.

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