Issue with setting up permanent password for corp account.

Question

Issue with setting up permanent password for corp account.

Stateczny, Lukas 20

I am trying to setup my corp account but I'm running into this issue:

Make sure to use InPrivate window in microsoft edge
Open aka.ms/avdmysignins
I login with my corporate microsoft email
Provide my temporary access pass (TAP) from Identity Pass app
Successfully logged in
I get the error message: "We could not retrieve the RDP file for this resource because you do not have access. Ask your admin or tech support for help."

I have no idea what that really means and what can I do to solve the issue.

Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-07-21T09:18:30.7866667+00:00
Hi Stateczny, Lukas

As per your error, it seems that you don't have necessary permissions to access RDP File.

Could you please check the following things:

Ensure you are logging in with the correct corporate Microsoft account that has been granted access to the resource.

In Azure Virtual Desktop, users must be assigned to an App Group that’s linked to a session host. So, ask your admin to verify that your corporate account is added to the correct App Group in the AVD workspace.

Additional References:

https://techcommunity.microsoft.com/discussions/azure/i-cannot-connect-to-virtual-desktop-i-get-an-error-that-no-resources-available-t/1183095

Hope this helps!

Please Let me know if you have any queries.

2 answers

Your answer

Durga Reshma Malthi 11,600 Reputation points Microsoft External Staff Moderator

2025-07-21T09:18:30.7866667+00:00

Hi Stateczny, Lukas

As per your error, it seems that you don't have necessary permissions to access RDP File.

Could you please check the following things:

Ensure you are logging in with the correct corporate Microsoft account that has been granted access to the resource.

In Azure Virtual Desktop, users must be assigned to an App Group that’s linked to a session host. So, ask your admin to verify that your corporate account is added to the correct App Group in the AVD workspace.

Additional References:

https://techcommunity.microsoft.com/discussions/azure/i-cannot-connect-to-virtual-desktop-i-get-an-error-that-no-resources-available-t/1183095

Hope this helps!

Please Let me know if you have any queries.

Answer 1

Stateczny, Lukas 20

So I was entering a wrong url.
The one I was suppose to enter is aka.ms/MySigninsContingent

This is now solved

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Answer 2

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