Outlook issue

Joshua Khiu 0 Reputation points
2026-11-13T07:58:22.64+00:00

My outlook was working properly this morning and then suddenly there was a pop-up message "Your account XXXXXXX needs attention. please sign in to use your account." "Sign in via browser."

I clicked on the instruction and signed in via browser . After signing, my outlook is still not working. I cannot received or send my emails. I am also locked out of the app for many failed attempts.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. DaveM121 948.5K Reputation points Independent Advisor
    2026-11-13T08:31:05.0966667+00:00

    Hi Joshua,

    There is currently a world-wide outage affecting some Microsoft services, including Outlook, Hotmail, Microsoft 365, Copilot, OneDrive... etc. It is a server-side issue that Microsoft indicate they are working to correct.

    You can monitor their progress on this link https://status.cloud.microsoft/ or on the Microsoft Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

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