OUtlook and Copilot issues

Question

OUtlook and Copilot issues

Vellaturi, Kiran Kumar 0

Hi team , when will back online for Outlook and Copilot services still these are down and not working?

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3 answers

Your answer

Answer 1

Jayden-P 4,385 Independent Advisor

Hi,

Here is the latest update:

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Some regions have already been reported as restored. Please recheck the service status for your region.

Please let me know if I can do anything more for you.

Thank you!

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Answer 2

Hi @Vellaturi, Kiran Kumar

Please be advised that there is currently a service interruption affecting Microsoft Outlook (Incident ID: MO1550821). Microsoft is actively working on resolving the issue to restore services as quickly as possible.

Currently, Microsoft has not announced an exact Estimated Time of Arrival (ETA) for full recovery, as their engineering teams are still deploying mitigation steps. Your IT team can monitor real-time updates and official timeline announcements from Microsoft via the Service Health portal here:

https://admin.cloud.microsoft/#/servicehealth/:/alerts/MO1550821

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I sincerely apologize for any inconvenience this may cause and will keep you updated as soon as more information becomes available.

Thank you for your patience and understanding.

Answer 3

Microsoft is currently reporting service degradation affecting Microsoft 365, including reported problems with Outlook and Copilot, but no confirmed restoration time has been published yet.^1^

Check the latest restoration update

For a work or school account, ask a Microsoft 365 administrator to:

Sign in to the Microsoft 365 admin center.
Go to Health > Service health.
Under Active issues Microsoft is working on, open the relevant Outlook/Exchange Online or Copilot incident.
Review Status, User impact, Last updated, and All updates for the tenant-specific progress and any estimated recovery time.
Select Manage notifications for this issue to receive updates.

The dashboard is available to administrators with suitable roles, including Service Support admin and Helpdesk admin. If no matching incident appears, the administrator can select Report an issue.^2^

For a personal Microsoft account, continue monitoring Microsoft’s public service-status page. Avoid reinstalling or resetting Outlook while an active service incident is shown; service-side recovery normally requires no device changes.

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