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Hello Team,
Could you please share an estimated timeline for the resolution of the Microsoft 365 outage affecting users in India?
We understand that resolving such a large-scale global service disruption is challenging and appreciate the efforts of the Microsoft engineering team in restoring services.
However, it would be helpful if you could provide an update on the expected recovery timeline for users in India.
Thank you for your continued support and efforts.
Best Regards,
[Moderator note: Personally Identifiable Information removed]
Accessing Outlook on the web for business using organizational credentials.
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Hi,
Here is the latest update:
Some regions have already been reported as restored. Please recheck the service status for your region.
Please let me know if I can do anything more for you.
Thank you!
Hi @Vinay Mane
Please be advised that there is currently a service interruption affecting Microsoft Outlook (Incident ID: MO1550821). Microsoft is actively working on resolving the issue to restore services as quickly as possible.
Currently, Microsoft has not announced an exact Estimated Time of Arrival (ETA) for full recovery, as their engineering teams are still deploying mitigation steps. Your IT team can monitor real-time updates and official timeline announcements from Microsoft via the Service Health portal here:
https://admin.cloud.microsoft/#/servicehealth/:/alerts/MO1550821
I sincerely apologize for any inconvenience this may cause and will keep you updated as soon as more information becomes available.
Thank you for your patience and understanding.
AI answer
Microsoft has not published a specific restoration timeline for users in India; the current public notice describes a broader Microsoft 365 service degradation and does not provide an ETA for full Outlook recovery.^1^
If you are a Microsoft 365 administrator:
This authenticated dashboard is tenant-aware, so it is the authoritative place to determine whether the incident affects your organization in India. Service Support administrators and Helpdesk administrators can also view Service health.^2^
To receive updates automatically, open the incident and select Manage notifications for this issue, or go to Customize → Email and enable service-health email notifications.
If the admin center is inaccessible, continue monitoring the public Microsoft service-health page. Avoid resetting passwords or repeatedly reconfiguring Outlook while the incident remains active unless the tenant-specific notice instructs you to take action.
If the outage disappears from Service health but users in your tenant still cannot sign in, select Report an issue from the Service health page so Microsoft can correlate the tenant’s diagnostics with other reports.^2^
References