A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Try an Online Repair of Office. This is the recommended next step for this Excel error and reinstalls Office components that may be corrupted.
- Close all Office apps.
- Open Settings in Windows.
- Go to Apps > Installed apps (or Apps & features).
- Find Microsoft 365 or Office.
- Select it, then choose Modify.
- In the repair window, select Online Repair.
- Select Repair and let it finish.
- Restart the PC.
- Open Excel again and test the file.
If Excel opens to a blank screen after that, Microsoft also recommends Online Repair for that symptom.
If the problem is only with one workbook, try repairing the file itself:
- Open Excel.
- Select File > Open.
- Browse to the workbook.
- Select the file.
- Select the arrow next to Open.
- Choose Open and Repair.
- Select Repair.
- If that fails, select Extract Data to recover values and formulas.
If the workbook is on a network location or affected by disk errors, move it to a local drive before trying recovery.
References:
- Excel opens to a blank screen
- Troubleshoot opening a blank screen when you double-click a file icon or file name in Excel
- Repair a corrupted workbook | Microsoft Support
- When I open an excel file it shows - We're sorry, but excel has run into an error that is preventing it from working correctly, Excel will need to be closed as a result. would you like us to repair now? then shows the option "repair now","help","close" - Microsoft Q&A