Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Status has now moved to completed, so it seems to be resolved.
Artifact Signing identity validation: ID check failed with “technical issue”, link now “used already”, can’t retry
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Noah Kastelein
0
Reputation points
I’m stuck on Organization identity validation for Artifact Signing (Public Trust) and have no way to move forward from the portal.
First request I submitted asked me to verify and I went to ID verification with the microsoft authenticator app... Which worked and then it went back to "in progress"... Then after some time it failed because of my email not being "verified"... The only email I got was about that ID verification and I did use that button, so this doesn't make sense...
So I open a second request and this asked me again to verify using the authenticator app... Which now failed because "We are experiencing some technical issue"... All fine, except I literally can't redo it with the link...
Could someone from the Artifact Signing / vetting team:
- reset or resend the verification for request
5f578cff-95c1-466c-b1e9-59b780236ab5, and - explain why the first request failed on email verification even though I completed the ID check from that email?
I’m happy to share more details privately.