Ms365 email not working

ron stecher 0 Reputation points
2026-11-12T23:42:55.0666667+00:00

Outlook and web acess not working ,

what is the status?

Been out all day.

Go Daddy hitched their email to microsoft and the result is less service.

Outlook | Web | Outlook on the web for business | Email
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  1. Darren Bruce 2,610 Reputation points Independent Advisor
    2026-11-12T23:56:20.6+00:00

    Dear ron stecher,

    I would like to share an update regarding the connectivity issue affecting multiple Microsoft 365 services.

    According to Microsoft's notification (Incident ID: MO1550821), users may be unable to connect to or access multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot, and Microsoft Defender XDR.

    Microsoft has identified that the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. Microsoft is currently restarting and repairing impacted portions of the infrastructure to restore capacity. Additionally, they are investigating an unexpected increase in a specific type of service traffic and evaluating options to redirect traffic to alternative infrastructure to expedite recovery.

    The incident is currently classified as Service Degradation, and Microsoft is actively investigating and working to mitigate the issue.

    If you have Microsoft 365 administrator privileges, please sign in to the Microsoft 365 Admin Center using this link to view the details of this issue.

    If you don't know who the admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support    

    Alternatively, follow these steps: 

    • Sign in to the Microsoft 365 Admin Center.
    • Go to Health > Service Health.
    • Search for Issue ID: MO1550821.
    • Select the issue and expand the details to review the latest updates, affected services, impact, and remediation information.

    User's image

    I'll continue to monitor this case and let you know if there is any update.

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  2. AI answer

    2026-11-12T23:44:07.7733333+00:00

    GoDaddy currently reports a major outage affecting its Microsoft 365 email service, so Outlook and webmail access failures should be monitored as a provider incident rather than troubleshot locally.

    Current status

    As of November 12, 2026:

    • Email & Productivity → Professional Email with Microsoft 365 is listed as a Major Outage.
    • GoDaddy is investigating failures affecting Microsoft 365 webmail and email-application sign-ins in all regions.
    • The incident was first posted at 18:17 UTC and showed an update at 18:53 UTC.
    • No restoration time is currently stated. Check the GoDaddy status page for subsequent updates.^1^

    There are also reports of a wider Outlook/Microsoft 365 disruption today, although GoDaddy’s status page is the authoritative source for GoDaddy-managed accounts.^2^

    What to do

    1. Do not reinstall Outlook, recreate profiles, or change DNS settings while the outage remains active. Those actions will not resolve a provider-side incident.
    2. Monitor GoDaddy Status until the incident changes to resolved.
    3. After GoDaddy reports recovery, close and reopen Outlook, then test webmail again.
    4. If access still fails after the incident is resolved, contact GoDaddy support, because GoDaddy manages this Microsoft 365 subscription and is the appropriate escalation point for account-specific recovery.

    References

    1. GoDaddy Status
    2. Microsoft Outlook outage affects thousands: What to know about the November 12 incident
    AI-generated content may be incorrect. Read our transparency notes for more information.

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