microsoft email is out ! Its been all day since 10:00 this am?

Hea Won Chun Harris 0 Reputation points
2026-11-12T23:28:48.3466667+00:00

When are you going to fix it, and communicate back the fix. It is now 6:27

WHEN WILL THIS BE RESOLVED AND FIXED. YOU ARE STEALING MY TIME.

Microsoft 365 and Office | Other
0 comments No comments

2 answers

Sort by: Oldest
  1. AI answer

    2026-11-12T23:30:22.39+00:00

    No authoritative restoration time has been published for today’s Outlook/Exchange Online outage, so monitor Microsoft’s official Service Health channel for the recovery notice rather than changing or reinstalling Outlook.

    Reports confirm a significant Microsoft 365 email disruption in the Americas on November 12, 2026, affecting Outlook/Exchange Online access and related services for some customers.^1^ No reliable public source currently gives a firm completion time.

    Check the current status

    • Personal Outlook.com/Hotmail/Live account: Open Microsoft’s Service Health Status site. Microsoft directs Outlook.com users there for access problems.^2^
    • Microsoft 365 work or school account: Ask your administrator to open:
      1. Microsoft 365 admin center
      2. Health → Service health
      3. Select the active Exchange Online incident to see Microsoft’s latest update, affected features, and next-update time.
      The dashboard’s Active issues Microsoft is working on section lists current incidents; Issue history records resolved incidents from the previous 7 or 30 days.^3^

    If the admin center cannot be opened, use the unauthenticated Service Health Status page referenced in Microsoft’s service-health documentation.^3^

    If your account remains down after Microsoft reports recovery

    • Business account: Your administrator should create a support request from the Microsoft 365 admin center if your tenant is not covered by the listed incident or remains affected after resolution.^4^
    • Personal Outlook.com account: In Outlook.com, select Help, enter the problem, then scroll to Still need help? → Yes to contact support.^2^

    This Microsoft Q&A forum cannot restore the service or provide an unpublished deadline. Mail access should return as Microsoft completes recovery; delayed messages may take additional time to process afterward.


    References

    1. Outlook went down today, November 12, 2026: When will the service be restored? Microsoft responds
    2. Fixes or workarounds for recent issues on Outlook.com | Microsoft Support
    3. How to check Microsoft 365 service health
    4. Use the Microsoft 365 admin center to manage your subscription
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. EmilyS726 280.2K Reputation points Independent Advisor
    2026-11-13T00:02:13.8933333+00:00

    Hello

    There's currently a global outage affecting some Microsoft services, including Outlook, OneDrive, Copilot and others. It is an issue on Microsoft's end. Service status can be monitored here https://status.cloud.microsoft/

    Or via Msft's X/Twitter page: https://x.com/MSFT365Status/status/2120938282204688468

    This is the latest update I grabbed from X, they haven't officially announced ETA at this point.

    User's image

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.