Microsoft Worldwide Outage

Question

Microsoft Worldwide Outage

Phillip Dibben 0

What is the current estimated fix time in Australia ACST to resolve the current worldwide issues.

private- 5 Reputation points

2026-11-12T22:30:34.4866667+00:00
I have been experiencing these serious problems accessing and using my Hotmail account, too.

My problems include:

Outlook takes an extremely long time to load, and sometimes I cannot log in at all.

I cannot receive emails.

I cannot send emails. I receive the error: "Couldn't send this message. There was a problem with this message. Try again later."

I have also received NetworkError and ServerError messages.

The same problems occur in Google Chrome, Firefox and other browsers.

My internet connection is working normally, and other websites work without problems.

I urgently need my Hotmail account for everyday communication, but at present I cannot reliably send or receive emails.

I understand that other users may also be experiencing similar problems. I would like Microsoft to investigate this issue urgently and provide a clear explanation of when normal service will be restored.

I specifically request that a human Microsoft technical support specialist investigate this matter, rather than receiving another automated AI response or generic answers.

I would also like to hear from other affected Hotmail and Outlook users.

Are you experiencing the same problems?

Can you access your inbox?

Can you send and receive emails?

Are you experiencing endless loading or error messages?

Please share your experiences by replying to this discussion.

I hope that by bringing our experiences together, Microsoft will recognise the extent of the problem and take urgent action to restore normal email services.

I look forward to receiving a response from a real Microsoft support representative.

Finally, despite these difficulties, I would like to express my appreciation to Microsoft for providing Hotmail as a free email service. I hope this issue can be resolved soon so that we can all continue enjoying and relying on this service.

Thank you.

2 answers

Your answer

private- 5 Reputation points

2026-11-12T22:30:34.4866667+00:00

I have been experiencing these serious problems accessing and using my Hotmail account, too.

My problems include:

Outlook takes an extremely long time to load, and sometimes I cannot log in at all.

I cannot receive emails.

I cannot send emails. I receive the error: "Couldn't send this message. There was a problem with this message. Try again later."

I have also received NetworkError and ServerError messages.

The same problems occur in Google Chrome, Firefox and other browsers.

My internet connection is working normally, and other websites work without problems.

I urgently need my Hotmail account for everyday communication, but at present I cannot reliably send or receive emails.

I understand that other users may also be experiencing similar problems. I would like Microsoft to investigate this issue urgently and provide a clear explanation of when normal service will be restored.

I specifically request that a human Microsoft technical support specialist investigate this matter, rather than receiving another automated AI response or generic answers.

I would also like to hear from other affected Hotmail and Outlook users.

Are you experiencing the same problems?

Can you access your inbox?

Can you send and receive emails?

Are you experiencing endless loading or error messages?

Please share your experiences by replying to this discussion.

I hope that by bringing our experiences together, Microsoft will recognise the extent of the problem and take urgent action to restore normal email services.

I look forward to receiving a response from a real Microsoft support representative.

Finally, despite these difficulties, I would like to express my appreciation to Microsoft for providing Hotmail as a free email service. I hope this issue can be resolved soon so that we can all continue enjoying and relying on this service.

Thank you.

Answer 1

Estrella721 48,020 Independent Advisor

Since this is a user-to-user support forum, we also rely on Microsoft's official public announcements for updates. Unfortunately, we cannot provide an estimated timeframe for when the issue will be resolved.

You can follow the latest updates through the official channels below:

Microsoft Service Status: https://status.cloud.microsoft/

Microsoft 365 Status on X: https://x.com/MSFT365Status/status/2120938282204688468

0 comments

Answer 2

There is currently no confirmed Microsoft restoration time to convert to ACST; Microsoft reports an ongoing Microsoft 365 service degradation on 12 November 2026, but has not published a firm resolution deadline.^1^

Where to check for the next estimate

Public status: Monitor Microsoft’s Service Health Status page above.
Microsoft 365 administrators: Open Microsoft 365 admin center → Health → Service health → Active issues Microsoft is working on. Tenant-specific incident details and updates appear there and can be more precise than the public page.^2^
If the admin center is unavailable, use the public status page.

Australia time conversion

If Microsoft subsequently publishes a time in UTC:

ACST: add 9 hours 30 minutes.
South Australia on 12 November: daylight saving normally means ACDT, not ACST, so add 10 hours 30 minutes.

A “next update by” time is only the time Microsoft expects to provide another status report; it is not necessarily the estimated restoration time.

References