How do I obtain my AZ-900 certificate

Hello @John Aloro

Your AZ-900 exam should appear as the Microsoft Certified: Azure Fundamentals certification in the Microsoft Learn profile you used to register for the exam.

First, try signing in to Microsoft Learn with every account you might have used for the exam, including personal, work, and school accounts. Search your email for the original exam-registration or certification-congratulations messages, which can help identify the associated account.

If you’ve forgotten the login:

• For a personal Microsoft account, use Microsoft’s username or password recovery process. Microsoft Credentials Support can’t recover a personal Microsoft account or transfer credentials from a Learn profile that you can’t access.
• For a work or school account, contact that organization’s IT administrator. Microsoft can’t restore access to an organization-managed account.

After recovering access:

1. Sign in to Microsoft Learn.
2. Select your profile picture and open Profile.
3. Select Credentials → Certifications.
4. Locate Microsoft Certified: Azure Fundamentals and select View certification details.
5. Use the available sharing or certificate-download option. You can also open the transcript, then print or save it as a PDF.

If you can sign in but the certification is missing, contact Microsoft Credentials Support. Provide your Learn username, exam details, and any registration or result emails you still have. Credentials Support can investigate missing certification records, but it can’t recover an inaccessible login account.

Once access is restored, add a personal Microsoft account under Settings → Account Management → Add login account so the credentials remain accessible if you later leave an employer or school.

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