I CANT LOG IN MY ACCOUNT

Welcome CoccoBello,

I’m sorry to hear that you’re having trouble accessing your Microsoft account. I’ll try to point you in the right direction.

First, could you please clarify a few details?

• Did you notice that your original email address was replaced with an unfamiliar email address, or did you simply change the primary alias yourself?
• When you say you closed the account, did you select Mark account for closure, or did you just remove the account from your device?
• Approximately when did you close the account? Was it yesterday, or has it been longer?
• Can you still access the original email address or phone number associated with the account?

In the meantime, if you personally requested account closure, you may be able to reopen it:

• Visit https://account.microsoft.com/
• Sign in using your original Microsoft account credentials.
• Follow the prompts to receive and enter the security verification code.
• Microsoft generally provides a 30-day or 60-day grace period, depending on the closure option selected. Once that period expires, the account cannot be reopened.
• If you suspect someone changed your account details without permission, please use Microsoft’s official recovery guidance: https://support.microsoft.com/en-us/accounts-billing/manage/how-to-recover-a-hacked-or-compromised-microsoft-account

Looking forward to your update.