To-Do with outlook.com and Outlook for Mac app, I do not have the capability!

Jamie Riley 0 Reputation points
2026-11-12T13:01:22.8733333+00:00

I use Outlook for Mac with my Outlook.com account, but I don't see the To-Do button in the left sidebar. However, my work Office 365 Outlook account does, so I know the App supports this capability. Also, when I open Outlook WebApp on outlook.live.com, I can use the To-Do capability.

How can I add the capability to my local Outlook.com email account?

Thanks,

Jamie

Outlook | MacOS | New Outlook for Mac | For home
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  1. Jamie Riley 0 Reputation points
    2026-11-12T13:07:44.1166667+00:00

    I have installed the standalone Microsoft To-Do app for macOS on my laptop, but I cannot configure my account information as expected. When I select Settings... or Account... under To Do in the top bar, no window opens. I tried troubleshooting with CoPilot, but it didn't help. CoPilot advised me to delete the database file and reinstall it. I did, but when I reinstalled it, it didn't recreate the database file.

    Can you help me with that?

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  2. Emma1-N 15,005 Reputation points Microsoft External Staff Moderator
    2026-11-13T02:03:34.15+00:00

    Welcome Jamie Riley,Thank you for providing the details. I understand that you are experiencing two issues: the missing To Do integration in Outlook for Mac and the Settings/Account menus not opening in the standalone Microsoft To Do application.

    Before proceeding, I’d like to clarify a few details:

    • Are you using your personal Outlook.com account in both Outlook for Mac and the standalone Microsoft To Do app, or are you trying to configure your work Microsoft 365 account in the To Do app as well?
    • Is your Mac personally owned, or is it managed by your organization?
    • Which version of macOS and Microsoft To Do for Mac are you currently running?

    Regarding the first issue, Microsoft’s documentation indicates that the Tasks module in Outlook for Mac is not yet natively available. This may explain why you can access To Do through Outlook.com on the web but cannot find the same functionality in your Mac application.

    You can refer to Microsoft’s documentation here:

    Outlook for Mac features

    Using Microsoft To Do with Outlook.com

    For the standalone To Do application, Microsoft supports personal Microsoft accounts, including Outlook.com accounts. The minimum supported macOS version is macOS 10.14.

    Looking forward to your update.

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