Office Issue

729 Duskash 0 Reputation points
2026-11-12T12:31:51.1233333+00:00

Suddenly, it shows as read-only, so I updated macOS and deleted Microsoft, then downloaded again, checked my purchase history, and tried the removal tool, but it still doesn't fix it. Please give me the customer service number.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
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  1. Heimerdinger 1,635 Reputation points Independent Advisor
    2026-11-12T14:16:11.4633333+00:00

    Hi @729 Duskash,

    Thank you for providing the details. To help me investigate this issue further, could you please clarify a few things?

    1. Does the same read-only issue occur for other users within your organization, or are you the only one experiencing it?
    2. Could you please provide a screenshot of the read-only message or any error notifications you encounter?
    3. Which macOS version are you currently running?

    Regarding your request for a customer service number, if you require advanced technical assistance and diagnostics, I recommend that your organization’s Global Administrator create a support ticket directly with Microsoft Support through the Microsoft 365 Admin Center.

    For detailed instructions, please refer to:

    If you’re unsure who your organization’s Global Administrator is, the second article can help you identify the appropriate person.

    Thank you for your cooperation. I look forward to helping you resolve this issue.

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