Multiple Office 2024 Home and Business licenses tied to one device.

Question

Multiple Office 2024 Home and Business licenses tied to one device.

LSH 0

I'm having an issue where multiple Office 2024 Home and Business licenses tied to one device. All the licenses are redeemed and activated online. So during installation I logged in with account. Now it is detected almost half of the available licenses unable to use due to tied to this device. How can I unlink the licenses?

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Answer 1

Hi, @LSH

This is a common trap with Office Home & Business 2024, so you're not alone.

Short version: a one-time purchase like this can't be deactivated or unlinked from a device in your Microsoft account, there's simply no button for it. The device record only gets replaced when you install and activate again on the correct PC.

So on each of the other computers, install Office from account.microsoft.com/services with the same account, open Word and sign in. With several licenses on one account you should see a "Select Office for this device" list, pick one that's not in use. If Office is already there, use File > Account > Change License instead.

If it says the activation limit is reached, choose "I want to activate by telephone." That's the official way to move a one-time license and it overrides the block.

If some still fail, contact Microsoft Support and ask them to delink those licenses.

Please be advised that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.

Don't redeem the keys again. Hope this helps.