Enable users to call into my Teams Meetings via telephone or mobile phone

Question

Enable users to call into my Teams Meetings via telephone or mobile phone

Bill Brooksbank 0

How do I enable users to call into my Teams Meetings via telephone or mobile phone?

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2 answers

Your answer

Answer 1

Hi @Bill Brooksbank

You can refer to the AI answer, as it provides detailed information about the requirements for Audio Conferencing.

However, if you're using Microsoft Teams Free, participants cannot join meetings by dialing a telephone number. The Audio Conferencing feature, which provides dial-in phone numbers and conference IDs, is only available with eligible Microsoft Teams business subscriptions that include Audio Conferencing.

With Microsoft Teams Free, participants can still join meetings using the Teams desktop app, mobile app, or a supported web browser, but they cannot join meetings by calling a meeting phone number.

If you're using a Microsoft Teams business subscription, an administrator can enable Audio Conferencing for meeting organizers. Once configured, meeting invitations will include a dial-in phone number and conference ID that participants can use to join the meeting by telephone. Participants who dial in do not need a separate Audio Conferencing license.

For more information, see:

Set up Audio Conferencing for Microsoft Teams

Join a Teams meeting by phone | Microsoft Support

Answer 2

To let people join a Teams meeting by telephone, Audio Conferencing must be set up for the users who schedule or lead the meetings.

Key requirements:

Enable Audio Conferencing for meeting organizers.
Enable dial-out from meetings for the organizer if the Call me option should appear.

Important behavior:

Only the users who organize/schedule meetings need Audio Conferencing set up.
Attendees who call in by phone do not need a license assigned.
If the meeting invite shows a phone number and conference ID, dial-in is available.
If the organizer does not have dial-out enabled, the Phone audio / Call me option will not be available to participants.

How users join by phone:

In the meeting join flow, select Join > Phone audio.
Then either:
- select Call me and enter a phone number, or
- select Dial in manually and use one of the listed phone numbers.

How to call a phone into an active meeting:

In the meeting, select People.
Enter the phone number in Invite someone or dial a number.
Select Add phone.
The called person says OK or presses 1 to join, depending on organization settings.

If the phone number is missing from the meeting invite, contact the IT admin.

For Microsoft 365 Family / Teams Free scenarios, phone calling options are not supported there; phone calling options are available in Teams business offerings with the appropriate phone or audio conferencing capability.

References: