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Unable to complete Azure for Students verification and AADSTS16000 on Support Portal
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Vu Long
0
Reputation points
Hello Microsoft Support Team,
I completed the Microsoft Academic Verification on November 6, 2026 ("Congratulations! Your academic status has been successfully verified"), and I also have an approved GitHub Student Developer Pack.
However, my Azure for Students subscription was never provisioned. Now whenever I try to activate it, I get:
"Unable to complete Azure for Students verification. Please try again shortly or contact us."
- SessionID: dce0fa8c-6c6f-4fb7-9898-ce68d984e55f
- TimeStampUTC: 11/12/2026 3:41:42 AM
When I click "contact us", I get locked out of the support portal with AADSTS16000:
- Trace ID: 218daa90-a416-4c65-967c-436c25bc1700
- Correlation ID: 043c250c-95f1-4d6d-a468-a6f9e164a86
- Timestamp: 2026-11-12 03:45:03Z
Could a Microsoft Moderator please open a Private Message channel so I can share my academic and personal account details for manual provisioning? Thank you!
Azure Advisor
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