Why does the store library not show my purchased games any more?

Adam Williams 0 Reputation points
2026-11-11T23:25:32.3666667+00:00

The UI for your store is complete crap and why do I have to agree to marketing email to be able to accept the privacy agreement?

This is incredibly crap design!!!!!!

Will be steering friends and colleagues away from all your products in the future.

No wonder your reputation is in the toilet.

Windows for home | Windows 10 | Microsoft Store
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  1. Manoel Barros 23,460 Reputation points Independent Advisor
    2026-11-12T00:24:47.4533333+00:00

    Hi!

    I understand that you are frustrated. Where exactly are you looking? In the Microsoft Store, under "Library," you can click the "Games" filter, which should display all available games. It is also worth noting that Xbox games purchased through the Microsoft Store (as well as those from PC Game Pass) appear in the Xbox app; you might prefer using the Xbox app, as it is specifically designed for games.

    • Open the Xbox app > Click on "My Library" > Use the "Purchased" filter to view the games you own.

    Regarding the Store interface and consent for marketing emails, I recommend that you submit your feedback to Microsoft via the Feedback Hub.

    https://support.microsoft.com/en-us/windows/apps/send-feedback-to-microsoft-with-the-feedback-hub-app

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