A recurring Microsoft To Do task should create its next occurrence only after the current occurrence is completed, so create a separate test task with both a due date and a Repeat rule to determine whether the failure is task-specific or a broader synchronization problem.^1^
Test recurrence without deleting existing tasks
- Open the same list where the problem occurs.
- Create a new task named Recurrence test.
- Open its detail view and select Add due date → Today.
- Select Repeat → Daily. Microsoft To Do supports daily, weekday, weekly, monthly, yearly, and custom repetition.^1^
- While connected to the internet, mark the test task complete.
- Refresh the list and look for a new, incomplete Recurrence test task with the next due date.
Do not delete the original tasks during this test. Deletion could remove their notes, steps, attachments, reminders, and history.
Interpret the result
- The test task regenerates: The existing task series is likely the problem. Leave it intact while recording all its details, then create a replacement task with the same title, due date, reminder, steps, notes, attachments, and Repeat setting. Complete the replacement once to verify regeneration before deleting anything.
- The test also fails: Check the same account and list in another To Do client—for example, compare the desktop or mobile app with To Do on the web. This distinguishes a local client display/synchronization issue from an account-level recurrence failure. A closely matching Microsoft Q&A report describes intermittent web-client behavior, although no accepted fix is published for that case.^2^
If regeneration works in one client but not another, refresh or reinstall only the affected client. Treat that as a client-sync diagnostic, not as a confirmed repair for the recurrence defect.
If this occurs on Android
Microsoft’s Android guidance specifically says the earlier task in the series must be completed before the next task is created, and the device must be online at that moment.^3^
If those conditions were met but the Android app still fails:
- Go to Android Settings → Apps → To Do → Storage.
- Select Clear cache—not Clear storage/data.
- Reopen To Do and repeat the new test-task procedure.
Report a cross-client failure
If a newly created recurring task fails in both the web version and an app, report it from To Do:
- Windows: Profile picture → Settings → Give feedback
- Mac: Menu bar → About To Do
- iOS/Android: Profile picture → Settings
- Include the task’s recurrence pattern, completion time, affected clients, and whether the test task appeared anywhere.
- Copy the Session and User ID from Settings and include it in the support report; do not post that identifier publicly.^4^
There are matching user reports, but no current official service-health notice in the available Microsoft documentation establishes this as an active system-wide incident.
References
- Add due dates and reminders in Microsoft To Do
- How can I fix my reoccurring tasks in the Microsoft To Do App?
- Troubleshoot reminder issues in Microsoft To Do for Android | Microsoft Support
- Give feedback on Microsoft To Do | Microsoft Support