Loading loop when trying to insert a quiz

Todd Morgan 0 Reputation points
2026-11-11T22:02:49.5133333+00:00

Quiz won't insert - loading loop and no quiz in the slide

Microsoft 365 and Office | PowerPoint | For business | Windows
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  1. Kai-L 21,435 Reputation points Microsoft External Staff Moderator
    2026-11-11T22:27:18.4733333+00:00

    Dear Todd,

    As a forum moderator, I am not able to check your PowerPoint or Forms account to diagnose and fix this for you. My role here is limited to providing general guidance and solutions for users to implement themselves. A loading loop like this usually means the Forms panel in PowerPoint can't sign in or load its content. You can try these steps:

    • Sign out and back in: In PowerPoint, go to File > Account, sign out, close PowerPoint, then open it again and sign in with your work or school account.
    • Check the quiz in Forms: Go to forms.cloud.microsoft and make sure the quiz opens normally with the same account.
    • Try PowerPoint for the web: Open the presentation at office.com and insert the quiz there through Insert > Forms. If it works on the web, the issue is likely limited to the desktop app.

    If the quiz still won't insert, could you please share a few more details?

    1. Does this happen with every presentation and quiz, or only one?
    2. Do you see an error message in the Forms panel, or only the loading spinner?
    3. Are other people in your organization seeing the same issue?

    I hope this helps. Looking forward to your reply.


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  2. Todd Morgan 0 Reputation points
    2026-11-12T13:15:15.84+00:00

    It seems to be working now....

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