onedrive pauses

Marie-Louise Polle 10 Reputation points
2026-11-11T21:25:28.4766667+00:00

onedrive pauses, not my fault, windows update please

Microsoft 365 and Office | OneDrive | Other | Windows

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  1. AI answer

    2026-11-11T21:25:44.45+00:00

    If OneDrive is pausing, the supported actions are:

    1. Select the OneDrive cloud icon in the taskbar notification area.
    2. If syncing is paused, select Pause syncing and then resume it.
    3. If the OneDrive icon is not visible, select Show hidden icons. If it still is not visible, open Start, type OneDrive, and start the app.
    4. If the issue started after a Windows update, install all available Windows updates, then update OneDrive manually:
      • Select Start, enter updates, and select Check for updates.
      • Install all available Windows updates.
      • Press Windows key + R.
      • Enter %localappdata%\Microsoft\OneDrive\update and select OK.
      • Double-click OneDriveSetup.exe.

    Important: Microsoft documented a known issue in some October 2022 Windows 10 updates where OneDrive could unexpectedly close and errors could occur when signing out, unlinking, or uninstalling OneDrive. The documented workaround at that time was that a resolution was being worked on.

    If syncing is stuck for a long time and nothing else works, resetting OneDrive is another documented step. Be aware that resetting OneDrive re-syncs all OneDrive files, which can take time depending on how many files are being synced.

    On Windows 8.1/RT 8.1, the documented reset command is:

    skydrive.exe /reset

    AI-generated content may be incorrect. Read our transparency notes for more information.

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