How do I cancel the latest update posted to my computer on 11/11/2026

Susan Gruentzel 0 Reputation points
2026-11-11T12:52:28.8+00:00

My computer updated on 11/11/2026. It has now blocked me from accessing my Truist bank account. How do I cancel this latest update?

Microsoft Edge | Install and update | Windows 10
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  1. SD - IA 183.1K Reputation points Independent Advisor
    2026-11-11T13:27:17.38+00:00

    Hello,

    I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

    1. Can you send me the exact error message you get while accessing the bank site?
    2. Which browser are you using?

    I look forward to hearing from you to get the results of the troubleshooting.

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  2. AI answer

    2026-11-11T12:53:16.7566667+00:00

    Try the Truist site in another browser and repair Microsoft Edge before removing the Windows update; if access remains blocked, uninstall the update dated November 11, 2026 from Windows 10 Update History.

    1. Determine whether the problem is limited to Edge

    1. Open the Truist website in another current browser.
    2. Enter the bank address manually or use a trusted bookmark—do not follow links from email or search advertisements.
    3. If the site works there, the Windows update itself may not need removal. Repair Edge instead:
      • Close all Edge windows.
      • Select Start > Settings > Apps.
      • Select Microsoft Edge > Modify.
      • Approve the prompt, and then select Repair.
      • Reopen Edge and test the site.

    Repair requires an Internet connection and should not affect Edge browser data or settings. If Modify is unavailable, the computer may be organization-managed. ^1^

    If neither browser can open the site, contact Truist through the telephone number printed on the back of the bank card or another verified channel. Do not bypass a certificate or security warning on a banking site.

    2. Uninstall the November 11 update if necessary

    Removing a security update reduces protection, so use this only if the browser test and Edge repair do not resolve the problem.

    1. Select Start > Settings > Update & Security > Windows Update.
    2. Select View update history.
    3. Note the KB number and update type installed on 11/11/2026. There might be separate Windows, driver, and Microsoft Defender updates on that date.
    4. Select Uninstall updates.
    5. Select the matching recent Windows update, and then select Uninstall.
    6. Restart the computer and test Edge and the Truist site.

    Microsoft notes that some updates cannot be uninstalled. ^2^

    If the update has no Uninstall option

    Enter the Windows Recovery Environment:

    1. Hold Shift while selecting Start > Power > Restart.
    2. Select Troubleshoot > Advanced options > Uninstall Updates.
    3. Select Uninstall latest quality update.
    4. Complete the prompts, restart, and test the site.

    Uninstalling an update through recovery does not affect personal files or installed applications. If BitLocker is enabled, recovery may ask for the BitLocker recovery key. ^3^

    If Windows reports that the update cannot be removed, do not reset the PC solely for this website issue. Record the KB number and the exact Edge error—such as a blank page, repeated sign-in page, access-denied message, or certificate warning—because the appropriate next action depends on that result.

    Windows 10 reached end of support on October 14, 2025, so standard Windows 10 installations no longer receive free security fixes. Plan to move to a supported Windows version if the hardware is eligible. ^2^


    References

    1. What to do if Microsoft Edge isn't working | Microsoft Support
    2. [Windows 10](https://support.microsoft.com/windows/deployment/updates-lifecycle/how-to-uninstall-a-windows-update#uninstall-an-update-from-windows-re)
    3. Recovery options in Windows | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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