Run the Windows 11 Activation troubleshooter and select I changed hardware on this device recently, because a BIOS update can cause Windows activation to treat the device as changed.^1^
Reactivate a digital license
- Connect the PC to the internet.
- Sign in to Windows using the same Microsoft account previously associated with its Windows digital license.
- Open Start → Settings → System → Activation.
- Select Troubleshoot.
- Select I changed hardware on this device recently → Next.
- Sign in to the connected Microsoft account if prompted.
- Find the PC in the device list, select This is the device I’m using right now, and then select Activate.^2^
Also check the edition shown under Settings → System → Activation. The installed edition—Windows 11 Home or Pro—must match the edition covered by the original license.^2^
If you have a product key
Open Settings → System → Activation → Change product key, enter the 25-character key, and complete activation.^3^
The key may be:
- Preinstalled on the PC or supplied with its packaging or Certificate of Authenticity.
- In the retailer’s confirmation email or online account.
- In the Microsoft purchase confirmation email or Microsoft account order history.
- Unnecessary if Windows came from a free upgrade, which normally uses a digital license instead.^4^
If activation still fails
- If the PC does not appear in the troubleshooter, verify that Windows is signed in with the same Microsoft account that held the license.
- If Windows was preinstalled and no key is available, contact the PC manufacturer for the original OEM licensing information.
- Record the activation error displayed under Settings → System → Activation, then contact Microsoft customer support for license verification if neither the digital-license nor product-key route succeeds.^2^
Do not purchase another license until the existing digital license or product key has been checked.
References
- How to reactivate windows 11 after BIOS update. - Microsoft Q&A
- [Windows 11](https://support.microsoft.com/windows/activation/reactivating-windows-after-a-hardware-change#link-your-windows-11-digital-license-to-your-microsoft-account)
- [Windows 11](https://support.microsoft.com/windows/activation/activate-windows#reactivating-windows-11-after-a-hardware-change)
- Find your Windows product key