How do I remove and incorrect e-mail address from New Outlook.

Welcome Ian Kidd,

Thanks for reaching out to Microsoft Q&A Forum. I understand that emails are being sent to an incorrect address even when you select the correct recipient in New Outlook.

Could you please confirm:

• Does this happen with only one recipient or multiple recipients?
• Does the incorrect email address also appear in your Outlook Contacts?

In the meantime, you can try these steps:

1, Check the saved contact:

• Open New Outlook.
• Select People from the left sidebar.
• Search for the recipient's name.
• Open the contact and select Edit contact.
• Correct or remove the incorrect email address, then select Save.

2, Check the recipient before sending:

• Create a new email and enter the correct address.
• Double-click the recipient's name in the To field to check which email address Outlook has resolved.
• If it is incorrect, remove the recipient and enter the correct address manually without selecting a suggestion.

3, Check Outlook on the web:

• Visit https://outlook.live.com/mail/
• Sign in and create a test email to the correct address.
• Check whether the same issue occurs.

Looking forward to your update.

Options 1 and 2 did not work. Option 3 allowed emails to go to the correct address but I still cannot delete the incorrect e-mail address. In People it only shows the correct e-mail address and incorrect e-mail address not shown so cannot be deleted.

Option 3 allowed e-mails to go to the two correct e-mail addresses but still cannot remove the two incorrect e-mail addresses. Only the correct e-mails are showing in People