How do I update the TPM on my motherboard

Noah Bepler 0 Reputation points
2026-11-11T05:24:47.7466667+00:00

The TPM on my motherboard is manufactured by AMD, and the manufacturer version is 3.92.0.5, but in order to play call of duty I need to update it to the version 3.92.5.5 which I don't know how to do.

Windows for home | Windows 11 | Gaming
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  1. AI answer

    2026-11-11T05:25:53.0966667+00:00

    Update the BIOS/UEFI for your exact motherboard model because AMD firmware TPM (fTPM) firmware is normally delivered by the PC or motherboard manufacturer, not through a standalone Windows TPM updater.^1^

    Install the applicable update

    1. Identify the exact motherboard model
      • Press Windows key + R, enter msinfo32, and press Enter.
      • Record BaseBoard Manufacturer, BaseBoard Product, and BIOS Version/Date.
      • For a prebuilt PC or laptop, use the computer manufacturer and exact PC model instead.
    2. Protect encrypted data before changing firmware
      • Search Windows for Manage BitLocker or open Settings → Privacy & security → Device encryption.
      • If encryption is enabled, save the recovery key somewhere outside this PC and, if the manufacturer’s BIOS instructions require it, suspend protection.
      • Do not clear the TPM merely to change its version. Clearing it resets stored security information and can disable the current Windows Hello PIN until it is configured again.^2^
    3. Download the BIOS only from the manufacturer
      • Open the support page for the exact motherboard or PC model.
      • Check the available BIOS/UEFI updates and their release notes for wording such as AMD fTPM, TPM firmware, security processor, AGESA, or attestation/security compatibility.
      • Use only an update explicitly intended for that exact model and hardware revision. The same [IP Address] Call of Duty case was resolved by installing the manufacturer’s BIOS update.^3^
    4. Apply it using the manufacturer’s documented method
      • Prefer the motherboard’s built-in UEFI flashing utility when its instructions provide one.
      • Keep the PC on reliable power and do not interrupt the update. Installing an incorrect BIOS or losing power during flashing can prevent the system from booting.
      • After the update, load only the settings required by the manufacturer. If fTPM was reset to disabled, re-enable AMD CPU fTPM using the motherboard manual.
    5. Verify the same version field Call of Duty checks
      • Open Windows Security → Device security → Security processor details.
      • Check Manufacturer version. This is where Windows displays the TPM manufacturer and version information.^1^
      • Restart Windows, then run Call of Duty’s attestation check again.

    If no suitable BIOS is available

    Do not install a BIOS from another model or a third-party TPM updater. Contact the motherboard or PC manufacturer and provide:

    • Exact motherboard/PC model and hardware revision
    • Current BIOS version
    • TPM manufacturer: AMD
    • Manufacturer version: [IP Address]
    • The game’s requirement or attestation error requesting [IP Address]

    Microsoft’s guidance is to obtain compatible TPM firmware and installation instructions from the device manufacturer; if no update is offered, only that manufacturer can confirm whether one is planned for the model.^1^

    References

    1. Device Security in the Windows Security App | Microsoft Support
    2. Update Your Security Processor (TPM) Firmware | Microsoft Support
    3. how do i update my TPM to be able to not have to worry about cod blocking me from playing with my Dell computer? - Microsoft Q&A
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  2. Carl-L 24,990 Reputation points Microsoft External Staff Moderator
    2026-11-11T09:54:22.64+00:00

    Hello Noah Bepler,

    Welcome to Microsoft Q&A forum.

    As I checked, consumer cannot simply download the TPM update and install it. The update will be supplied to manufacturers who will then implement it into their BIOS update. So you will find it after updating the corresponding BIOS update.

    Before we proceed further, can you please help me do a little check?

    • Open PowerShell as administrator.
    • Type these commands and let me know the output.
      1. Get-CimInstance Win32_BaseBoard | Select Manufacturer,Product,Version
      2. Get-CimInstance Win32_BIOS | Select Manufacturer,SMBIOSBIOSVersion,ReleaseDate

    I'm waiting for your reply.

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