My cousin was fooling arround and then...

For a Marketplace add-on purchased with Minecoins already in the account, submit the accidental purchase to Minecraft Support; the Xbox refund form is relevant only if there was a separate real-money purchase of Minecoins.

If existing Minecoins were spent

1. Open the Minecraft Help Center.
2. Use its support/contact option to open a request concerning an accidental Minecraft Marketplace purchase. Microsoft Q&A’s accepted resolution for this same scenario directs users to Minecraft Support.^1^
3. In the request, include helpful identifying information:
   • Microsoft/Xbox account used for Minecraft
   • Marketplace item or add-on name
   • Approximate purchase date and time
   • Number of Minecoins spent
   • A short explanation that another person made the purchase accidentally
4. Avoid using the purchased content while the request is being reviewed.

Refund approval is not guaranteed. Minecraft’s refund guidance directs purchases to the applicable store/platform policy, while Xbox notes that most in-game consumables and virtual currency are not refundable after purchase or use.^2^^3^

If real money was also used to buy the Minecoins

Check the Microsoft/Xbox refund route only if the Minecoin transaction appears in the Microsoft account’s order history:

1. Open the Xbox Request a refund for digital games page and sign in with the account used for the purchase.
2. Select the relevant order, choose Request a refund, provide the reason, and submit it.
3. Check the Refund status tab afterward. Microsoft states that requests may take up to 72 hours to process.[^4^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Get a refund for apps and games purchased from Microsoft Store | Microsoft Support")

If the transaction is not in Microsoft order history, request the refund from the platform that processed it, such as Google Play, Apple, PlayStation, or Nintendo. Refunds are handled by the billing platform used for the purchase.^5^

If the Microsoft purchase appears but no online refund option is available, use Microsoft Sales support as directed in the Microsoft refund guidance.[^4^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Get a refund for apps and games purchased from Microsoft Store | Microsoft Support")

Prevent another purchase

On Xbox, require a passkey for purchases:

1. Press the Xbox button.
2. Go to System > Settings > Account > Sign-in, security & passkey.
3. Select Change my sign-in & security preferences > Customize.
4. Select Ask for my passkey to make purchases > Passkey required.^6^

For a child account, a family organizer can open Microsoft Family Safety, select the child, choose Manage spending, and enable Require approval for every purchase for credit-card purchases.^7^

These Microsoft Store payment controls should not be treated as protection against spending Minecoins already held inside Minecraft. Limit access to the signed-in Minecraft account and do not leave the device unlocked.

References

1. Minecraft Marketplace Accidental purchase - Microsoft Q&A
2. Request a Minecraft Refund | Minecraft Help
3. Request a refund for digital games | XBOX Support
4. [Get a refund for apps and games purchased from Microsoft Store | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
5. In-app purchases with non-Microsoft billing platforms | Microsoft Support
6. [Windows 10](https://support.microsoft.com/accounts-billing/prevent-unauthorized-purchases-from-microsoft-store#need-more-help)
7. Spending limits in Family Safety | Microsoft Support