Hello Windows Support,

zead elmadawy 0 Reputation points
2026-11-10T14:47:52.02+00:00

Hello Windows Support,

I am experiencing an issue with my laptop after a recent unexpected update. Once the updates finished and I restarted the laptop, the Wi-Fi option completely disappeared. It is no longer available in the settings, and the Bluetooth option has replaced it in its place.

I checked and all drivers are working properly, but the Wi-Fi option is entirely missing. Could you please help me resolve this issue?

Thank you.

Windows for home | Windows 11 | Internet and connectivity
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  1. Ivan B 127.1K Reputation points Independent Advisor
    2026-11-10T15:23:01.09+00:00

    Hi ,

    Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.

    Can you access Device Manager via the search bar? Take a screenshot and post it here.

    Thanks

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